Policies

PAYMENT METHODS

All orders must be prepaid. We only accept charges through PayPal at this time. Each order will be security checked, verified and confirmed before shipment. It may take 1-5 working days, depending on the payment type and data provided. We will confirm the availability of your order the same day if it is placed before 1p.m. (EST) and the next business day if placed after 1p.m.(EST). All the items will be shipped after the verification and approval process is complete and the funds are received from PayPal.
You will be notified via email in regards to your approval and shipment.


 

SHIPPING

JRich gladly offers free shipping to anywhere in the U.S. and Canada. However, we do not offer international shipping. We also do not ship to P.O. Box addresses. All of our merchandise is sent via the United States Postal Service.


 

OUT OF STOCK ITEMS

Even though we are proud to announce that we keep a great variety of products in stock, occasionally certain items can be placed on back order. You will be notified via email if this occurs.
If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay.
If we are unable to deliver the item within 30 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly (for the cancelled item(s)).


 

RETURN & EXCHANGE

If you are not satisfied with our products, you can return them within 14 days of delivery (shirt should be packed in its original pack as delivered). You will receive the refund within 7-10 business days after the return of the item.
To proceed with the return correctly, please, contact us via our contact information and explain the matters of your situation as well as to give us the tracking information on a returned package.
If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.


 

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